Privacy Policy

 

Last updated: 22th June 2026

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from Jewelite (the “Site”, “we”, “us”, or “our”) or otherwise communicate with us regarding our services (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or any individual whose information we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal obligations, or regulatory updates.

We will post the revised version on this page, update the “Last updated” date, and take any additional steps required by applicable law.

 

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources. The information we collect depends on how you interact with us.

We use this information to:

  • Provide and improve our Services

  • Process orders and payments

  • Communicate with you

  • Comply with legal obligations

  • Prevent fraud and misuse

  • Protect our rights and our customers

 

What Personal Information We Collect

We collect information that identifies, relates to, or can reasonably be associated with you.

 

Information You Provide Directly

When you interact with our Services, you may provide:

  • Contact details: name, phone number, email address, billing and shipping address

  • Order details: purchase history, billing information, shipping information

  • Account details: login credentials, password, security information (if applicable)

  • Shopping activity: items viewed, cart activity, wishlist, purchases, reviews, referrals, or gift cards

  • Customer support communication: any information you share when contacting us

You may choose not to provide certain information, but this may limit your ability to use some features of our Services.

 

Information We Collect Automatically

We automatically collect certain usage information when you interact with our Site (“Usage Data”).

This may include:

  • Device information

  • Browser type and settings

  • IP address

  • Pages viewed and browsing activity

  • Time spent on pages

  • Interaction with features of the Site

We use cookies, pixels, and similar technologies to collect this information.

 

Information from Third Parties

We may also receive information about you from third-party service providers, including:

  • Payment processors used to complete transactions

  • Logistics and shipping partners

  • Technology providers that support our website (for example, ecommerce platforms)

  • Marketing and analytics partners

Any information received from third parties is treated in accordance with this Privacy Policy.

 

How We Use Your Personal Information

We use your personal information to operate our Services and provide you with a seamless experience.

Providing Products and Services

We use your information to:

  • Process and fulfill orders

  • Manage payments and transactions

  • Arrange shipping and delivery

  • Handle returns, exchanges, and customer support

  • Maintain your account (if applicable)

 

Marketing and Communication

We may use your information to:

  • Send updates, offers, and promotional content

  • Personalize your shopping experience

  • Improve relevance of communications and recommendations

If you are located in regions such as the EEA, we process this data based on legitimate business interests.

 

Security and Fraud Prevention

We use your information to:

  • Detect and prevent fraudulent activity

  • Secure user accounts and transactions

  • Protect our website, users, and business operations

You are responsible for keeping your login credentials secure.

 

Service Improvement

We use your data to:

  • Improve website performance and user experience

  • Understand customer behavior and preferences

  • Enhance our products and services

 

Cookies

We use cookies to improve your browsing experience, analyze site traffic, and support essential site functionality.

Cookies help us:

  • Remember preferences

  • Improve site performance

  • Understand user interaction

You may disable cookies through your browser settings, but some features may not function properly.

We may also allow third-party services to use cookies for analytics and advertising purposes.

Our Site does not currently respond to “Do Not Track” signals.

 

How We Share Personal Information

We may share your personal information in the following situations:

  • With service providers who assist in order processing, payment handling, shipping, and analytics

  • With marketing partners for promotional purposes

  • When required by law or legal process

  • During business transitions such as mergers or restructuring

  • With your consent or instruction

We do not sell your personal data.

 

Third-Party Websites

Our Site may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of these external sites. We recommend reviewing their privacy policies before sharing any information.

 

Children’s Data

Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us for removal.

 

Data Security & Retention

We take reasonable steps to protect your personal information.

However, no system is completely secure, and we cannot guarantee absolute security.

We retain your information only as long as necessary for:

  • Order processing

  • Legal obligations

  • Business operations

  • Dispute resolution

 

Your Rights

Depending on your location, you may have rights including:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Receive a copy of your data

  • Restrict or object to processing

  • Withdraw consent for marketing

You may also unsubscribe from promotional emails at any time.

We may require identity verification before processing requests.

 

Complaints

If you have concerns about how we handle your data, you may contact us.

If unresolved, you may have the right to contact your local data protection authority.

 

International Transfers

Your information may be transferred and processed in countries outside your location.

Where required, we use appropriate safeguards such as standard contractual clauses or equivalent legal mechanisms.

 

Contact Us

If you have questions about this Privacy Policy or your data, you may contact us at:

Email:  sales@jewelite.co.